What We Do

Our 100% Quality Guarantee gives you the added confidence and peace of mind that the products you order from us will work for your commercial applications. This guarantee means we will credit you for any unusable or unsellable materials. By carefully addressing all the essential details before your order, we make sure your products arrive exactly as expected. 

Our customers depend on a reliable supply of products that meet the specifications of the application in order to keep their operations running smoothly and their customers satisfied. Quality control is a responsibility shared across our entire organization, supported by our ISO: 9001:2015 certified Quality Management System.  

We believe that clear and consistent communication is key to strong, successful partnerships. That’s why we provide a range of valuable updates to keep you informed at every step. Our monthly newsletter delivers GCP company insights and updates which helps you stay ahead of the competition, while our monthly trade report offers in-depth analysis of market movements to help refine your strategies. For on-the-go updates, our bi-weekly podcasts bring the latest expert thinking and advice directly to you. Additionally, our weekly order status updates offer complete transparency and peace of mind, ensuring you’re always informed about your order’s progress and their exact arrival time.

We go beyond material supply to actively support our customers’ sales and marketing efforts. With four dedicated websites housing comprehensive technical information and data sheets, we make it easy for your prospects to access critical product details. Our digital campaigns across web, social, and email platforms drive targeted traffic directly to you, while our blogs, podcasts, case studies, and reports educate and engage our shared audience. Through co-branded materials, product packaging/labels we can boost credibility, and enhance your brand’s visibility. With GCP as your partner, you gain a robust marketing and sales support system that drives opportunities, builds credibility, and helps you stay competitive in your industry.

We provide complete financing for your orders, allowing you to focus on your business without the upfront financial burden. Unlike the industry standard, which typically requires a 30% down payment with the balance due upon shipment, we enable you to pay only when the material is delivered to your warehouse. This streamlined approach improves your cash flow, reduces financial risk, and eliminates the need for large prepayments. By partnering with GCP, you gain greater flexibility and confidence, ensuring your resources are available to drive growth and seize new opportunities while we handle the financial logistics of your material supply.

Through our R&D and material development efforts we mostly help our customers access alternatives to existing materials they might otherwise find inaccessible or priced out of. By leveraging our expertise and global partnerships, we collaborate with you to create a material that will work for your specific needs. Whether it’s finding replacements for restricted materials or developing customized options that better aligns with your performance requirements or budget, our process ensures you stay competitive without compromising quality. With GCP as your partner, you gain access to advanced materials that empower your business to innovate, reduce costs, and maintain a strong edge in the market.

When desired we work with our customers to optimize their Sales and Operations Planning (S&OP) process, aligning their supply chain strategy with business goals. By integrating demand forecasting, inventory management, and production planning, we help ensure the right materials are available when and where they’re needed. This proactive approach minimizes stockouts, reduces excess inventory, and improves operational efficiency, enabling our customers to respond quickly to market demands. With GCP helping manage these critical aspects, businesses gain greater visibility into their operations, and the confidence to focus on growth and delivering value to their customers.

Some leads, particularly smaller volume requests, may not align with our capacity or business model. Rather than letting these opportunities go to waste, we actively share them with our customers. These smaller volume leads often translate into direct sales. By facilitating these introductions, we help you expand your customer base, build long-term relationships, and tap into market segments you may not have reached independently. This collaborative approach ensures that every opportunity is maximized, creating mutual growth and success for both GCP and our customers

We simplify the complex process of delivering high-quality industrial materials to your business. From handling export documentation and compliance to coordinating international shipping and U.S. customs clearance, we ensure your products move seamlessly across borders. Our team manages inland transport to your location, leveraging trusted carriers to provide reliable, on-time delivery. By overseeing every step—from packaging and transit to customs and final-mile delivery—we take the burden off your shoulders, saving you time, reducing risks, and ensuring your critical materials arrive when and where you need them.

Our team is equipped with the expertise to provide information and insights to help guide you through the material selection process. Additionally, our engineers and technical service teams can help troubleshoot to work through questions and application challenges with our materials. Beyond that we have direct access to key professionals within our production network, ensuring you receive the most accurate and timely information needed to make informed decisions. With our support, you can trust that you’ll have the right service to address your technical issues.